Agility

It is possible for organizations to adopt an agile way of doing business. The outputs of agile organizations; quick decision making; fast adaptation; fast product and service release; Intellectual capacity utilization within the organization; productivity; quality; less hierarchy; empathy; cooperation; team dynamism; managing uncertainty; managing change; horizontal structures can be counted as customer focus. On the customer-oriented side, organizations listen to the customers very quickly, take feedback, take action and create successful results.